Our vision and values guide our day-to-day actions as a company. One of those values is ‘large or small it matters.’ With any client or tenant need, we know that small issues can grow into big ones so we tackle every concern with the same tenacity and attention. From daily tenant concerns to asset management needs for a building owner, it all matters because the success of our tenants and owners is always our priority. It also means that paying attention to the smallest component of every large situation is always important no matter what we're tackling, be it property management, construction management or brokerage. Making sure tenants and clients feel heard and that they know we are there was especially important over the last year when many people faced unprecedented hurdles in their businesses.
In the above video, our CEO Lou Elliott and Assistant Property Manager Kate Barnett share how they embody this value in their work. Through their daily actions with clients, co-workers and vendors, their goal is to ensure that everyone is having their needs heard and addressed. Filmed at the Pickle Factory, one of the iconic buildings we manage in North Portland.